PRIVACY & COOKIES
Laatka is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Laatka may change this policy from time to time. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from December 2017.
What we collect
We may collect the following information: name; contact information including email address and postal address; other information relevant to customer offers.
What we do with the information we collect
We require this information to provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Payments are processed and handled securely using Paypal and/or World Pay Payments.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at firstname.lastname@example.org. We will promptly correct any information found to be incorrect.
To comply with EU legislation, this page explains how www.laatka.com might collect information as you browse and use it to provide a bespoke service to improve your online experience.
Cookies are small text files that are stored on your computer by a website to store small amounts of data. Cookies can be used for many purposes, and are essential to the way the website works. We use them to provide a more tailored browsing experience on our site and to allow you to make purchases. Cookies don’t store your payment information or personal details.
There are two main types of cookies:
‘Session’ cookies are removed from your computer when you close your browser and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
‘Persistent’ cookies are stored on your hard drive until they expire (i.e. based on a set expiration date) or until you delete them. These are used to store information between your browsing sessions, such as your preferred settings on a website or the items that you added to your basket on your last visit.
Some cookies are necessary to carry out actions that you’ve specifically asked the site to do, such as adding items to your basket and checking out. Without these cookies, the checkout process won’t work, and you wouldn’t be able to buy anything. For this reason, we can use these cookies without explicitly asking your permission. These are session cookies, and are removed when you leave the site or close your browser.
- To remember your settings (i.e. language preferences) on the site.
- To remember what you put in your visit on your last visit, so that we can keep your basket contents for you if you didn’t already buy them.
- To track customer behaviour such as the pages visited on your way through the site, and the rate of basket abandonment. This helps us to improve the site and your browsing experience. This tracking information isn’t linked to any of your personal details and doesn’t allow us to identify you as an individual.
Our site also uses some third-party tools such as website host software. These third-parties may also place cookies on the site.
If you wish to disable cookies when browsing our site, you’ll need to turn them off according to your relevant browser.
Note: Restricting, blocking or deleting cookies by changing your browser settings may mean that you won’t be able to add and buy products from our store. Most users prefer for cookies to be enabled but you have the option through your web browser to disable or clear them at any time.